Phone related questions
This is an collection of Answers to Frequently Asked Questions for
the UC Davis Math Dept.
How do I place calls with my Skype VOIP telephone?
To call a phone number in the US precede the number with 00 followed by the country
code and then the area code, then prefix, and finally the suffix.
The United States country code is "1".
For example to dial the phone in the math tech office you would dial 00-1(530)752-8801
The country code of Australia is "61".
To call the University of Sydney Information you would dial 00-61-2-9351-3100.
At present the Belkin Skype phones do not have the ability to set the default country to avoid dialing
the 00-1 for US numbers. The Belkin phone does support software updates. Hopefully this feature will
be implemented eventually.
[zdj]
What steps need to take place before I can place calls on my Skype phone?
- Get an invite to make Skype account via email.
- Make Skype account with the link provided in the email. We suggest picking a Skype user name which consists of the ucd prefix followed by your first and last name. So for Zach it would be ucdzachariahjohnson, or for Leng it would be ucdlenglai.
- Get a Skype phone physically placed in your office.
- Use the Skype phone in your office to log into Skype with the Skype account you previously created.
- Wait to have a US/Canada unlimited calling plan, a new phone number, and some credit for international calls assigned to you.
- Your old phone line will be disconnected.
- Request to have your old phone removed if desired.
Thats it!
[zdj]
Why have I suddenly lost some international call credit?
This usually is due to a misunderstanding of international call rates. For example to call a Monaco
land phone line it costs 4 cents/min. However a call to a mobile phone in Monico can cost 31 cents/min.
A big difference! To see the current Skype call rates go to
Skype costs and rates.
Also keep in mind some call destinations are very expensive. For example calling Diego Garcia (an atoll in the Indian ocean) is $1.86/min.
[zdj]
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